What Employers Say

About Their Employees

• The workforce is becoming more culturally diverse.


• There are more male applicants for jobs.


• There are more applicants with lower academic qualifications.

About the Individuals They Serve

• More older individuals with developmental disabilities.


• More individuals with complex needs, FASD, and dual diagnoses.


• Greater diversity of diagnoses and ethnic backgrounds.


• Higher expectations for quality standards.


• Families and individuals becoming more vocal, actively advocating for higher standards and better services and supports.

About the Future

• Direct service staff will need to be more educated, specialized, and have a diverse range of skills.


• Role will evolve to that of facilitator, connector, and ambassador.


• Post-secondary institutions will have to prepare graduates better to meet these challenges.

Documnets (available in .pdf format)

Facts for a Solid Foundation: Essential Intelligence for Planning the Future Workforce (.pdf)

Workforce Profile and Employer Perspectives: Report from Survey of Rehabiliation Service Providers in Alberta (.pdf)

Workforce Profile and Employer Perspectives: Service Provider Survey Executive Summary (.pdf)

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